Returning International Customers

An important message for Returning International Customers from our International store (eu.kiyobeauty.com)

Welcome back! We're so happy to let you know that we are now shipping worldwide from our main store. 

The following information is for customers that have created accounts previously.

Account Login

When logging in, we strongly recommend that you continue to use the same email as previously in our stores. 

Accounts created before February 6th 2021

Your account is still active and ready to use! Simply login using the same email as before and start shopping away!

Please double check that your contact details and shipping information are correct.

Your recent order history will not be available to view.

Accounts created after February 6th 2021

Your account details have been transferred. 

You will need to activate your account in order to start shopping so please check your inbox for an account activation email and follow the instructions.

Your order history will not be available to view.

Kiyo Rewards Members

Your loyalty is appreciated and we’ve made every effort to carry forward all of  your points.

You will need to use the same email address to retrieve your latest balance and resume your tier position. 

If you use a new email address then your points and tier position will not be carried over.

Have questions?

Chat to us below or send an email to support@kiyobeauty.com