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Innersense

Innersense Bright Balance Hairbath

Regular price
£30.00
Regular price
Sale price
£30.00
Tax included. Shipping calculated at checkout.
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🎁 Free gift: AUTO ADDS TO CART. While stocks last.

Product info

This clean, violet-hued shampoo cleanses hair thoroughly yet gently and tones color by neutralizing brass and yellow while boosting brilliance. It’s carefully crafted with good-for-you ingredients such as nourishing apple and rice extracts to draw in moisture, resulting in hair that looks and feels healthier than before. Monoi oil shields strands from the elements, keeping color brighter for longer.

Made with blonde and gray hues in mind, this nurturing vegan formula works across all hair types and textures.

Fragrance note: Jasmine, apple

Directions

Take a deep breath and become centered. Apply a small amount of hairbath into hands and emulsify into a light lather. With fingertips, massage into scalp and hair. Rinse thoroughly.

Ingredients

Water/Aqua/EAU, Cocamidopropyl Hydroxysultaine, Hamamelis Virginiana (Witch Hazel) Water, Sodium Cocoyl Isethionate, Glycerin, Alcohol, Caprylyl/CaprylGlucoside. Glyceryl Stearate SE, Guar Hydroxypropyltrimonium Chloride, Sodium Levulinate, Potassium Sorbate, Citric Acid, Pyrus Malus (Apple) Fruit Extract, OryzaSativa (Rice) Extract*, 2,6-Dimethyl-7-octen-2-ol, Orange Terpenes, Triethyl Citrate, Basic Blue 99, Sodium Gluconate, Basic Red 76, Hydrolyzed Rice Protein,Butyrospermum Parkii (Shea) Butter*, Calophyllum Inophyllum Seed Oil*, Persea Gratissima (Avocado) Oil, Plumeria Acutifolia Flower Extract, SimmondsiaChinensis (Jojoba) Seed Oil*, Allyl Heptoate Natural, Alpha-Terpineol, Amyris Balsamifera Bark Oil, Anisaldehyde, Benzyl Acetate, Beta-Ionone, Citronellol, DimethylHeptenal, Dodecahydro Tetramethyl Naphthofuran, Eugenia Caryophyllus (Clove) Leaf Oil, Eugenol, Gamma Decalactone, Gamma Nonalactone, Gamma Undecalac-tone, Hexenyl Acetate, Hexyl Acetate, Hexyl Cinnamal (Hexyl Cinnamic Aldehyde), Lemon Oil Terpenes, Methyl Benzoate, Phenethyl Acetate, Phenethyl Alcohol,Raspberry Ketone, Rosmarinus Officinalis (Rosemary) Leaf Oil, Vanillin, Hydrolyzed Quinoa, Taraxacum Officinale (Dandelion) Leaf Extract, Melissa Officinalis LeafExtract, Salvia Officinalis (Sage) Leaf Extract, Coconut Acid, Sodium Isethionate, Sodium Benzoate, Benzyl Alcohol, Citronellol†, Limonene†, Linalool†.*Certified Organic†A Natural Component of Essential Oils 100% Natural Fragrance

 

Shipping & Delivery

UK Standard - £3.99 or Free for orders over £40

  • Dispatched within 48 hours
  • Delivery time: 2 – 4 working days from dispatch
  • Fully tracked with email updates

UK Express - from £6.99

  • Dispatched within 48 hours
  • Order by 6pm Mon-Thu** for fast dispatch
  • Delivery time: 1 – 2 working days from dispatch
  • Fully tracked with email updates

EU – refer to actual rates and delivery times at checkout

  • Dispatched within 48 hours
  • Checkout total includes shipping & handling and all applicable customs duties & taxes. We guarantee no additional charges on delivery.
  • Delivery time: 2 – 10 working days from dispatch
  • Fully tracked with email updates

Rest of the World (Non-EU/UK) – refer to actual rates and delivery times at checkout

  • Dispatched within 48 hours
  • Duties & VAT are not included at checkout and you will need to pay import Duties & VAT upon delivery of your goods. Additional handling charges may also apply.
  • Delivery time: 2 – 10 working days from dispatch
  • Fully tracked with email updates


    * not including weekends and bank holidays
    **except on bank holidays

See full Shipping & Delivery Terms

Returns

Returns Policy

Our Returns Policy forms part of, and must be read in conjunction with, our Terms of Service.

We reserve the right to change this Returns Policy at any time.

Kiyo Beauty maintains the right to oversee customer cancellations or returns. We reserve the right to impose charges and have the discretion to decline returns if there is a pattern of repetitive purchasing and returning of goods. 

We do not offer exchanges. You will need to place a new order and return your original for a refund.

To return an order you will need to contact our customer service team to request a returns authorisation number (RAN). Without this number it can be difficult to process and cause unnecessary delays to the return procedure. 

UK customers

Under the Consumer Contracts Regulations, you have the right to cancel your order from the moment you place your order and ends 14 days from the day you receive your goods. 

If you wish to cancel a purchase not due to defect, discrepancy or misdescription, you will be responsible for return postage costs. This will usually be deducted from your purchase refund. 

Items can only be returned for a refund if they are unopened, unused and in a re-saleable condition with all tamper-resistant seals, packaging and any cellophane intact and within 14 days of your receiving your order. 

We reserve the right to withhold refunds until goods are returned (or evidence of return is provided) and reduce the amount of money refunded for goods returned which show evidence of use beyond the handling necessary to see whether the goods are as expected.

In instances of repeated purchases and returns, we reserve the right to levy charges expressly intended to offset the expenses associated with the return of goods. Furthermore, we reserve the right to impose charges to cover outbound shipping costs in cases where there is persistent abuse of our complimentary shipping offer.

If you paid for your item through a Buy Now Pay Later provider

You’ll need to let your Buy Now Pay Later provider know you’re returning something. This is so they can stop further payments being taken from your account. Check your provider’s website for their process of dealing with returns.

International customers

If you wish to cancel a purchase not due to defect, discrepancy or misdescription, you will be responsible for the cost of the return and original shipping charges will not be refunded. 

In cases where the rejection and return of the goods is due to a defect, discrepancy or misdescription in the order, items can only be returned for a refund if they are unopened, unused and in a re-saleable condition with all tamper-resistant seals, packaging and any cellophane intact and within 14 days of your receiving your order. 

Free Gifts

Please ensure that you also return any free gifts that are associated with your return items or the related order. If the free gift isn’t returned, then we reserve the right to deduct the value of the free gift from your refund.

    Handling of your return

    Please return the product in suitable packaging to ensure it reaches us in good condition. We recommend taking a photograph of the item prior to returning if you are concerned about damage during transit. We will consider that you have not taken reasonable care if the goods have been used in a way or extent, exceeding what a customer would similarly examine the goods in a retail shop prior to purchase and we will be entitled to deduct an amount reflecting any such reduction in value due to your use.

    Refunds Policy

    Products returned by you not due to a defect or discrepancy, we will issue a refund (excluding delivery fees) within 14 business days of receipt.  

      If you do not return the goods within 14 days of your notice of cancellation or upon receiving your order (whichever is the latest), you will be deemed to have accepted the goods and you will be charged for your order at the price set out on your original purchase contract and you will no longer be eligible for a refund. 

        Products returned by you because of a defect or discrepancy will be refunded in full including delivery fees. If a refund is based on a faulty product, which covers a manufacturer’s warranty, the refund will not take place before getting a feedback from the manufacturer.

        Damaged, missing or lost in transit

        For any damaged, missing or lost in transit orders you must notify us within 7 days of the due delivery date and for any damages, provide photographic evidence. In the case that photo evidence is not possible, you will be required to return the product to us.

        If your order is damaged, missing, or lost in transit we will investigate the issue before providing a refund.

        • For damaged parcels, the investigation can take up to 5 days. Following the investigation, we will issue a refund or replacement, as deemed appropriate. 
        • For missing parcels or where there is denial of receipt the investigation can take up to 5 days. Claims for compensation can only be made after 7 days from the the scheduled delivery date.
        • For orders lost in transit with no tracking progress, please be aware that a claim for compensation can only be initiated after a waiting period of 10 days from the dispatch date as there is a possibility that the item may still be delivered or returned to the sender. If your parcel has not arrived by the 10th day, please contact us at support@kiyobeauty.com and we will proceed to claim for the lost items. 

        Refunds or replacements for damaged, missing, or lost in transit orders will only be issued once our investigation is completed and the designated timeframe for submitting claims has passed which is typically 10 working days from the day of your estimated delivery date.

        Returned to sender

        If your parcel is being "returned to sender" due to any reason (e.g. unclaimed, denied due to customs charges, incomplete/insufficient address, undeliverable as addressed, prohibited import / denied entry by customs, refused, etc.); only once the parcel arrives back to our facility and is checked-in will a refund for the purchase price of the products minus the shipping cost be issued.

        We will no longer offer to reship items in the case that your parcel has been "returned to sender". You may be responsible for return shipping fees, reshipping fees and additional administrative charges may also apply.

        Shipping information error

        If you've made an error in the shipping information on your order and if such an error causes an order to be rejected, lost or destroyed, we cannot issue a refund or replacement of any kind.

        Currency

        Refunds are always issued in the currency that was used to pay for the order.

        When we issue refunds, the following rules apply:

        • Refunds use the same payment method that was used to pay for the order. We can't issue a refund to a different card or bank account.
        • Refunds are issued in the same currency (£/GBP) used to pay for the order. If you pay in GBP then you will receive a refund in GBP. 
        • Because currency conversion rates fluctuate, the rate at the time of the payment is often different from the rate at the time of the refund. As a result, the converted amount that you paid for the order usually doesn't equal the converted amount that you receive in the refund. 

          Return postage costs

          Please note that we can only refund the return postage costs for returning an item where:

          · we sent you the wrong item, or
          · the item is damaged or faulty; or
          · where you are returning a substitute or replacement item which you do not want to keep.

          We will refund you by the same payment method used to make the original order (e.g. if you have paid by PayPal, we will reimburse your PayPal account).

          If you have not received your refund after 14 days of posting your return, please contact us and we will be happy to assist you. 

          Refunds can take up to 1 week to show on your account; this is due to the time taken by some banks to process the payment.

            Innersense Bright Balance Hairbath
            Innersense Bright Balance Hairbath
            Innersense Bright Balance Hairbath
            Innersense Bright Balance Hairbath
            Innersense Bright Balance Hairbath Innersense Bright Balance Hairbath

            Non-UK/EU Countries - Import Tax Warning

            The total amount you pay at checkout does not include customs duties and taxes.

            By proceeding to checkout you acknowledge and accept that your order may be subject to import duties and taxes which are due separately when the delivery reaches your destination.

            Contact Us