International Shipping
Some products cannot be shipped internationally due to courier, customs, or aviation restrictions.
Restricted items may include:
- Aerosols
- Perfumes & aftershaves
- Nail polish
- Hair colour & hair dye products
- Bleaching or chemical lightening products
- Certain alcohol-based or flammable beauty products
- Some liquid cosmetics to selected EU destinations, including makeup and face creams
- Electrical beauty devices, including:
- Hair dryers
- Straighteners
- Trimmers
If your order contains restricted items, we may:
- Remove the affected item(s) from your order,
- Contact you with alternative shipping options, or
- Cancel and refund the affected item(s) where necessary.
UK Shipping Restrictions (Royal Mail Only)
The following items can only be shipped within the UK using Royal Mail:
Aerosols - maximum 2 items per order
Perfumes & aftershaves - maximum 8 items per order
Nail polish - maximum 8 items per order
Please do not select DHL at checkout if your order contains:
- Aerosols
- Perfumes or aftershaves
- Nail polish
If DHL is selected for restricted items, we may:
- Change the shipping method,
- Remove restricted items from the order, or
- Cancel and refund the affected item(s).
Any refunds will be processed in accordance with our Returns Policy.